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Week 9: Corporate Communication and Messages (Click to read notes)

Discussion What corporate messages are
Corporate communication and the strategic message
Defining an explicit strategic message
Translating a strategic message to action
Strategic message scenarios
Credibility and the strategic message
Assumption checking and the strategic message
Exercise Discuss how one of your organization's strategic messages is effected in your department.
Assignment Reading:
  • Integrating Corporate Communications: Chapter 8, Corporate communication and media
  • Wall Street Journal and New York Times business section daily.
  • Current issue of Fortune, Forbes and Business Week.
Exercise Rank the media in your organization according to importance and be prepared to discuss your ranking

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Week 10: Corporate Communication and Media (Click to read notes)

Discussion What media do
New media
Choosing corporate communications media
Choosing media by audience
Types of corporate communication media
Integrating corporate communication media
Exercise Rank the media in your company according to their importance and discuss your ranking.
Assignment Reading:
  • Integrating Corporate Communication, Chapter 9: Corporate communication and measurement
  • Wall Street Journal and New York Times business section daily
  • Current issue of Fortune, Forbes and Business Week.
Exercise Choose one critical medium in your organization and report on its feedback and measurement elements.

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Week 11: Corporate Communication and Measurement (Click to read notes)

Discussion Defining measurement
Feedback
Measurement and facts
Communication measurement techniques
Exercise Report on the feedback and measurement elements of one critical medium in your organization.
Assignment Reading:
  • Integrating Corporate Communication, Chapter 10 and 11, Corporate communication structure and Moving toward cost-effective corporate communication
  • Wall Street Journal and New York Times business section daily
  • Current issue of Fortune, Forbes and Business Week.
Exercise Develop an input/output diagram for your department that ties communication to the strategic message.

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